Legal information – Service rules – Client agreement
Terms and Conditions
These terms outline the agreement between Agnes Housekeeping and clients using our house cleaning services.

By booking or using services from Agnes Housekeeping, you agree to these Terms and Conditions. These terms define responsibilities, expectations, and limitations related to our house cleaning services.
1. Agreement to Terms
By accessing our website, using our instant price calculator, or scheduling services, you confirm that you accept these Terms and Conditions.
2. Description of Services
Agnes Housekeeping provides residential cleaning services, including One-Time Cleaning, Recurring Cleaning, Deep Cleaning, Move-Out Cleaning, and Home Organizing.
Service scope may vary depending on the condition of the home and details provided during booking.
3. Booking and Confirmation
Appointments are requested through the instant price calculator. A booking is not considered final until confirmed.
We reserve the right to accept, adjust, or decline bookings based on availability and operational considerations.
4. Pricing and Estimates
Prices are based on home size, condition, and service type. Estimates provided via the instant quote tool are not guaranteed final prices.
Final pricing may change if the actual scope differs from the information provided at booking.
5. Payments
Payment terms are determined during booking. Failure to complete payment may result in cancellation or refusal of service.
6. Client Responsibilities
- Provide accurate booking details
- Ensure access to the property at the scheduled time
- Secure valuables and fragile items
- Communicate special instructions or conditions
7. Cancellations and Changes
All cancellations and rescheduling are subject to our cancellation policy.
8. Service Limitations
We reserve the right to refuse or stop service if conditions are unsafe, outside reasonable scope, or involve hazardous materials.
9. Liability Disclaimer
Agnes Housekeeping is not responsible for pre-existing damage, normal wear and tear, or unsecured items.
10. Changes to Terms
These Terms and Conditions may be updated at any time. Continued use of services indicates acceptance of the updated terms.
Related Pages
Questions?
If you have questions about these Terms and Conditions, please visit our contact page.
Last updated: March 2026
